Vendor & Exhibitor Terms.

These Vendor & Exhibitor Terms and Conditions (“Terms”) apply to businesses, traders, exhibitors, practitioners, activity providers and other commercial or promotional participants who apply for, book or occupy space at an event operated under The Paranormal Festival brand.

The Paranormal Festival is operated by Gatherstone Ltd.

These Terms are intentionally written to apply across The Paranormal Festival as a wider events brand and are not limited to one particular festival, venue, date or event format.

The Paranormal Festival may operate festivals, conventions, exhibitions, markets, talks, entertainment events, screenings, workshops, paranormal-themed experiences, social events and other activities at different venues and locations.

Additional event-specific information may supplement these Terms.

Gatherstone Ltd
Operator of The Paranormal Festival
Company Number: 17465110
Registered in England and Wales
Registered Office: 66 Paul Street, London, EC2A 4NA, United Kingdom

References in these Terms to “The Paranormal Festival”, “we”, “us”, “our” or “the Organiser” mean Gatherstone Ltd when operating The Paranormal Festival.

References to “Vendor”, “Exhibitor”, “you” or “your” mean the individual, business or organisation applying for or occupying a vendor, exhibitor or other commercial space.

These Terms may apply to:

• retailers and traders
• artists and makers
• paranormal businesses
• paranormal investigation groups
• authors
• creators
• merchandise sellers
• spiritual or holistic practitioners
• readers
• activity providers
• exhibitors
• charities or community organisations
• food and drink traders
• promotional stands
• service providers
• commercial exhibitors
• other organisations accepted to participate in an event

Additional requirements may apply depending on the nature of your activities.

Vendor participation will normally be a business-to-business arrangement.

By applying as a Vendor, you confirm that you are applying wholly or mainly for purposes relating to your trade, business, craft, profession, organisation or commercial activity.

These Terms do not govern ordinary attendee ticket purchases, which are covered separately by our Ticket & Event Terms and Conditions.

Submitting a Vendor application does not guarantee a space.

We may consider factors including:

• available space
• event capacity
• suitability for the event
• the nature of products or services
• duplication with existing Vendors
• overall event balance
• safety considerations
• venue restrictions
• licensing requirements
• operational requirements
• the information supplied in your application

We may accept or decline applications at our reasonable discretion.

We are not required to accept applications in the order in which they are received.

You must provide accurate and reasonably complete information when applying.

You must tell us about the activities you actually intend to conduct at the event.

This includes, where applicable:

• products you intend to sell
• services you intend to provide
• demonstrations
• readings
• treatments
• food or drink
• electrical equipment
• unusual equipment
• displays
• interactive activities
• potentially hazardous materials
• special space requirements

You must notify us if material information changes after your application is submitted.

We may reconsider an application or booking where the activities proposed are materially different from those originally disclosed.

A Vendor place is not confirmed merely because an application has been submitted or discussed.

Acceptance will occur when we provide confirmation that your application has been accepted, subject to any payment or other conditions stated in that confirmation.

We may require:

• payment of a deposit
• payment of the full pitch fee
• acceptance of these Terms
• evidence of insurance
• risk assessments
• licences or registrations
• safety documentation
• other information reasonably required for the relevant event

Once your booking is confirmed, the agreement between you and Gatherstone Ltd may consist of:

• these Terms
• your accepted application
• your booking confirmation
• the agreed pitch or participation fee
• event-specific Vendor information
• applicable venue rules
• safety requirements communicated to you
• any additional terms expressly agreed in writing

You should retain a copy of the Terms applicable when your booking is confirmed.

Vendor fees will be stated as part of the relevant application or booking process.

Fees may vary depending on:

• event
• location
• pitch size
• room or area
• duration
• facilities
• additional equipment
• power requirements
• additional space
• enhanced promotional opportunities
• other agreed services

You must pay the agreed amounts by the deadlines communicated to you.

We may require a deposit to secure a Vendor space.

The amount, due date and payment arrangements will be communicated before the booking is confirmed.

Where a deposit is described as non-refundable, this will apply to cancellation by the Vendor to the extent permitted by law and subject to the specific cancellation provisions in these Terms.

It does not allow us to retain a payment in circumstances where doing so would be unlawful.

Payment deadlines form an important part of Vendor bookings.

If payment is not received by an agreed deadline, we may:

• contact you for payment
• suspend confirmation of your space
• cancel the booking and offer the space to another Vendor

provided we act reasonably in the circumstances.

Any payment already made will be dealt with according to these Terms and applicable law.

If you need to cancel, you should notify us in writing as soon as reasonably possible.

Unless different cancellation terms were expressly agreed for the relevant event, payments may be retained where reasonably necessary to reflect losses, costs or commitments arising from your cancellation.

We will not impose a cancellation charge that amounts to an unlawful penalty.

Where we are able to resell the space, this may be taken into account where appropriate.

Event-specific cancellation deadlines or refund arrangements may be stated as part of your booking.

If you fail to attend an event without cancelling in accordance with the applicable arrangements, you will not ordinarily be entitled to a refund of your Vendor fee.

This is because the space has been reserved for you and may no longer be capable of being resold.

This does not affect any rights that cannot lawfully be excluded.

If we cancel an event and do not provide an agreed replacement opportunity, we will refund Vendor fees paid directly to us for the cancelled event where required by the agreement or applicable law.

Unless expressly agreed otherwise, our responsibility does not automatically extend to independent costs incurred by you, such as:

• accommodation
• travel
• stock
• staffing
• printing
• marketing
• equipment hire
• other external expenditure

except where we are legally responsible for that loss.

If an event is postponed, we may offer to transfer your Vendor booking to the rescheduled date.

We will provide information about the new date and available options as soon as reasonably practicable.

If you cannot attend the rescheduled date, any refund or other remedy will be considered in accordance with:

• the terms of your booking
• the significance of the change
• costs or services already provided
• applicable law
• the circumstances of the postponement

We may need to relocate an event.

Where this occurs, we will take reasonable account of:

• the distance from the original venue
• facilities
• pitch arrangements
• expected attendance capacity
• accessibility
• the effect on Vendors

A reasonably comparable venue change will not automatically entitle a Vendor to cancel without charge.

A substantial change will be considered according to its circumstances and applicable contractual principles.

An event may be affected by circumstances outside our reasonable control, including:

• severe weather
• flooding
• fire
• venue closure
• power or infrastructure failure
• major transport disruption
• public-health emergencies
• action by public authorities
• terrorism or credible security threats
• civil disorder
• war
• industrial action
• serious technical failure
• other exceptional circumstances

Where this occurs, we may reasonably:

delay; modify; relocate; postpone; or cancel

the affected event.

We will consider the appropriate treatment of Vendor bookings according to the circumstances, services already provided, applicable contractual terms and law.

Vendor spaces are allocated by the Organiser.

We may consider factors such as:

• available space
• accessibility
• electricity requirements
• Vendor category
• visitor flow
• fire routes
• venue restrictions
• activity type
• operational requirements

Unless a particular location has been expressly guaranteed in writing, diagrams, plans or preliminary discussions about pitch location are indicative only.

We may reasonably alter a Vendor's pitch location before or during an event where necessary for:

• safety
• accessibility
• event layout
• venue requirements
• fire regulations
• operational reasons
• crowd management
• another legitimate reason

We will seek to avoid unnecessary disruption.

We will not deliberately relocate a Vendor for an arbitrary or discriminatory reason.

You must keep your display, stock, furniture and equipment within the space allocated to you unless we give permission otherwise.

You must not:

• obstruct walkways
• block emergency exits
• interfere with neighbouring stands
• obstruct accessibility routes
• create trip hazards
• extend into another Vendor's space

If additional space is required, this must be agreed in advance.

Vendors must comply with the setup and breakdown times provided for the relevant event.

You must not begin dismantling your stand significantly before the authorised breakdown time without permission, except where necessary for safety or another reasonable cause.

During setup and breakdown:

• follow venue instructions
• use designated loading areas where provided
• keep fire routes clear
• take reasonable care around attendees, staff and other Vendors
• do not leave equipment creating avoidable hazards

You are responsible for ensuring that your team has sufficient time and personnel to set up and remove your stand safely.

Unless otherwise agreed, Vendors are expected to keep their stand appropriately staffed during the advertised Vendor trading period.

You should not leave a stand unattended where doing so creates:

• a security risk
• a safety issue
• uncontrolled equipment
• an inappropriate customer experience

We recognise that reasonable short breaks may be necessary.

You are responsible for people working on or assisting with your stand.

You must ensure that they:

• understand relevant event rules
• behave professionally
• follow safety instructions
• comply with venue requirements
• remain within authorised areas

You remain responsible for your own staff, contractors and assistants to the extent provided by law.

Your Vendor booking may include a specified number of Vendor passes.

Additional passes may require approval or additional payment.

Vendor passes:

• are for authorised Vendor personnel
• must not be resold
• must not be distributed as attendee tickets
• may be withdrawn if misused

The number of included passes may vary between events.

We may require Vendors to hold appropriate public liability insurance for their activities.

The required level of cover may vary depending on:

• venue requirements
• event requirements
• the nature of your activity
• contractual requirements
• risk level

Where insurance is required, we may ask for evidence before allowing you to trade.

Public liability insurance is not universally compulsory for every UK business merely because it attends an event, but venues, clients and event organisers may require it contractually, and government event guidance recommends checking that external businesses providing services have appropriate insurance in force.

You are responsible for ensuring that any policy you rely upon actually covers the activities you conduct at the event.

Depending on your activities, you are responsible for maintaining any other insurance that is legally required or reasonably appropriate.

This may include:

• employers' liability insurance where legally required
• product liability insurance
• professional indemnity insurance
• stock or equipment insurance
• specialist treatment or activity insurance

Our acceptance of your insurance documentation does not constitute confirmation that your cover is sufficient for every possible liability.

We may require a suitable risk assessment before the event, particularly where your stand involves:

• electrical equipment
• demonstrations
• interactive activities
• treatments
• food preparation
• heat
• liquids
• heavy equipment
• unusual displays
• moving equipment
• another elevated risk

Where requested, you must provide the documentation by the specified deadline.

You remain responsible for managing risks associated with your own activities.

Vendors must conduct their activities safely and comply with applicable health and safety law.

You must:

• keep your stand reasonably safe
• minimise trip hazards
• secure displays appropriately
• use equipment correctly
• follow reasonable venue and Organiser instructions
• report significant hazards
• keep emergency routes clear
• stop an activity if instructed because of a legitimate safety concern

We may require an unsafe activity or item to be modified, removed or stopped.

Any electrical equipment brought to the event must be:

• safe
• in suitable condition
• appropriate for its intended use
• used according to relevant instructions
• compatible with venue requirements

Where the venue or event requires electrical safety evidence, inspection or testing, you must comply with those requirements.

A particular “PAT certificate” is not itself universally required by UK law for every electrical appliance; the underlying legal requirement is that equipment is maintained so as to prevent danger. HSE guidance explains that the level and frequency of inspection or testing depends on the equipment and how it is used.

We may nevertheless impose reasonable electrical testing requirements as a condition of using a particular venue or event.

Electricity is only included where expressly stated.

You must tell us in advance if you require electrical power.

You must not:

• overload circuits
• use unauthorised extension arrangements
• connect equipment to sockets without permission where venue rules prohibit this
• bring generators or high-load equipment without prior approval

Additional charges may apply for specialist electrical requirements where disclosed in advance.

Vendors must comply with fire-safety instructions and venue requirements.

You must not:

• obstruct fire exits
• obstruct fire equipment
• cover emergency signage
• use naked flames without express permission
• bring flammable or hazardous substances without approval
• create unsafe electrical arrangements

Where an item or display creates a legitimate fire-safety concern, we may require it to be removed or altered.

Candles, incense, burners, smoke-producing products, flames or similar items must not be lit or operated without prior approval.

Some venues prohibit these entirely.

Permission to sell such products does not automatically mean permission to demonstrate, ignite or use them.

If you sell, prepare, handle, store, distribute or provide food or drink, you are responsible for complying with applicable food law.

This may include requirements relating to:

• food-business registration
• food hygiene
• safe preparation and storage
• temperature control
• allergen information
• labelling
• traceability
• appropriate training
• food-safety management
• local-authority requirements

Food businesses trading from stalls or temporary premises may need to be registered with the relevant local authority, and registered food businesses have legal responsibilities relating to food safety and allergens.

We may require food Vendors to provide relevant registration or hygiene information before an event.

Food businesses are responsible for providing accurate allergen information as required by law.

Requirements vary depending on how food is prepared and sold.

For example, registered food businesses providing non-prepacked food must provide information about relevant regulated allergens, while prepacked-for-direct-sale food has specific labelling requirements.

You are responsible for:

• knowing the ingredients in products you sell
• providing legally required allergen information
• managing allergen risks
• preventing inappropriate cross-contamination
• ensuring staff know how to respond to allergen enquiries

The Organiser does not assume responsibility for a Vendor's compliance with food-allergen law.

You must not sell, supply or provide alcohol unless:

• this has been agreed with us
• it is permitted by the venue
• all necessary licensing requirements are satisfied

Permission to operate as a Vendor does not itself grant permission to sell alcohol.

Where alcohol sales are controlled by the venue or another licensed operator, their requirements must also be followed.

You are responsible for obtaining and maintaining any licence, registration, certification, consent or authorisation required for your business or activity.

Depending on what you do, this may include requirements relating to:

• food
• alcohol
• music
• treatments
• regulated products
• raffles or lotteries
• copyrighted material
• professional activities
• local authority requirements

Acceptance as a Vendor does not mean that we have independently verified that you hold every licence required for your activities.

Products offered for sale must comply with applicable law.

You must not knowingly sell:

• illegal goods
• counterfeit goods
• stolen goods
• unsafe products
• prohibited weapons
• unlawfully supplied age-restricted goods
• products that infringe intellectual-property rights
• goods whose sale is otherwise prohibited

We may require a product to be removed where we reasonably believe that its sale creates a legal, safety or serious reputational issue.

If you sell a product subject to age restrictions, you are responsible for complying with the applicable legal requirements.

You must operate any legally required age-verification procedures.

Participation in The Paranormal Festival does not transfer that responsibility to the Organiser.

You are responsible for ensuring that products you supply meet applicable product-safety requirements.

This includes taking appropriate action where you become aware that a product may be unsafe.

You remain responsible for claims, instructions, warnings and safety information that the law requires you to provide.

If you provide a service, consultation, treatment, reading, demonstration or other personal service, you are responsible for:

• being appropriately qualified where required
• obtaining any legally required licence
• maintaining appropriate insurance
• providing the service safely
• giving appropriate information to customers
• complying with applicable consumer law
• obtaining any necessary customer consent

Acceptance as a Vendor does not constitute professional accreditation or endorsement by Gatherstone Ltd.

Where you offer psychic, spiritual, mediumship, divination, paranormal or similar services, you must describe and provide those services lawfully and responsibly.

You must not:

• make unlawful or materially misleading claims
• falsely represent a service as scientifically proven
• claim professional qualifications you do not possess
• exploit vulnerable customers
• provide regulated professional advice unless appropriately authorised to do so

You remain responsible for representations made to your customers.

Unless appropriately qualified and legally permitted to do so, Vendors must not represent their products or services as substitutes for professional:

• medical advice or treatment
• mental-health treatment
• legal advice
• financial advice
• other regulated professional services

Products or services must not be promoted using unlawful health or therapeutic claims.

Vendors selling directly to attendees are responsible for complying with applicable consumer law.

This includes, where relevant:

• accurate product descriptions
• transparent pricing
• statutory rights relating to goods and services
• appropriate refund or remedy obligations
• fair contractual terms
• avoiding misleading commercial practices

You must not tell customers that they have “no refunds” or “no rights” where applicable law provides otherwise.

UK guidance states that businesses must ensure consumer terms and notices are fair and transparent.

You are responsible for setting and displaying your own customer prices lawfully.

Prices should be clear and not misleading.

You are responsible for your own:

• cash handling
• card terminals
• payment systems
• receipts
• customer refunds
• taxes
• accounting

Unless expressly agreed otherwise, Gatherstone Ltd does not process individual Vendor sales.

You are responsible for your own:

• income tax
• corporation tax
• VAT where applicable
• National Insurance
• accounting
• financial reporting
• other tax obligations

Nothing in your Vendor relationship creates employment by Gatherstone Ltd.

Unless expressly agreed otherwise, sales made from your stand are contracts between you and your customer.

Gatherstone Ltd is not a party to those transactions merely because the transaction takes place at our event.

You are responsible for:

• the goods or services sold
• representations made
• customer service
• complaints
• refunds and remedies
• legal compliance

Your stand should be:

• safe
• reasonably tidy
• appropriate for the event
• contained within your allocated area

We encourage Vendors to create engaging displays.

However, displays must not:

• damage the venue
• obstruct other Vendors
• block signage
• obstruct emergency routes
• create an unreasonable hazard
• breach venue requirements

You must not:

drill; nail; screw; glue; paint; permanently attach items; otherwise damage walls, floors, doors, furniture or fixtures

without express permission.

Only venue-approved methods of fixing displays may be used.

You may be responsible for the reasonable cost of repairing damage caused by you, your staff or your equipment where you are legally responsible for that damage.

Demonstrations, speakers, audio systems or other noise-producing equipment must be kept at a reasonable level.

We may require the volume to be reduced where it:

• interferes with talks
• disrupts neighbouring Vendors
• causes visitor complaints
• creates a safety issue
• breaches venue requirements

You may promote your own business from your allocated stand.

Unless we give permission, you must not:

• distribute material throughout unrelated areas of the venue
• place posters around the venue
• obstruct entrances
• aggressively approach attendees
• conduct unauthorised promotional activity outside your allocated space

Reasonable networking and ordinary interaction with attendees are of course permitted.

If you run your own competition, giveaway, raffle or prize promotion, you are responsible for ensuring that it is lawful.

You must clearly identify yourself as the promoter where appropriate.

You must not imply that a Vendor-run competition is operated, guaranteed or endorsed by The Paranormal Festival unless we have agreed this.

You must have the necessary rights to:

• products you sell
• artwork you display
• music you use
• logos
• photographs
• merchandise
• promotional materials
• other protected content

You are responsible for claims arising from material you supply or use where you do not have the necessary rights.

Acceptance as a Vendor does not transfer ownership of The Paranormal Festival name, logo or branding.

Confirmed Vendors may describe themselves accurately as attending or exhibiting at the relevant event.

You may use promotional assets we expressly provide for that purpose.

You must not:

• modify our logo in a misleading manner
• claim to own The Paranormal Festival
• imply a sponsorship or partnership that does not exist
• create merchandise using our branding without permission
• use our branding for unrelated commercial purposes

By providing us with your:

logo; business name; photographs; biography; website; social media information; product images; or other promotional material

for the purpose of promoting your participation, you confirm that you have the necessary rights to provide it.

You grant Gatherstone Ltd a non-exclusive, royalty-free permission to use that material reasonably for:

• promoting your participation
• promoting the relevant event
• event programmes
• websites
• social media
• event signage
• related event marketing

You retain ownership of your material.

Photography, video and audio recording may take place at our events.

Your stand, products, branding, staff or activities may appear incidentally or deliberately in event coverage and promotional content.

By participating as a Vendor, you acknowledge that reasonable photography and filming of the event environment may occur.

Where a particular commissioned use requires additional permissions, these will be addressed where appropriate.

Personal information will be handled in accordance with our Privacy Policy and applicable law.

You may ordinarily photograph or record your own stand and participation, subject to:

• venue rules
• other people's privacy
• intellectual-property rights
• restrictions relating to speakers or performances
• safety requirements

Professional filming of the wider event or commercial recording outside your own stand may require prior permission.

If you collect personal information from attendees — for example through:

• mailing-list signups
• competitions
• bookings
• consultations
• sales
• forms
• QR codes

you are responsible for your own compliance with applicable data-protection and electronic-marketing law.

You must not represent that Gatherstone Ltd has consented to your use of attendee information unless this has expressly been agreed.

A Vendor booking does not entitle you to receive The Paranormal Festival's:

• attendee database
• ticket purchaser list
• Early Bird list
• mailing list
• customer contact details

We will only share personal information where there is an appropriate lawful basis and the sharing complies with applicable data-protection requirements.

Vendors and their representatives must behave professionally.

We will not tolerate:

• violence
• threats
• harassment
• discriminatory abuse
• intimidation
• deliberate disruption
• aggressive selling
• serious antisocial behaviour
• unlawful activity
• deliberate damage
• behaviour creating a significant safety risk

Reasonable instructions from authorised event, venue and security personnel must be followed.

You must not deliberately:

• obstruct another Vendor's stand
• interfere with their customers
• damage their property
• repeatedly disrupt their activities
• make knowingly false statements about them
• create unnecessary conflict

Commercial competition is permitted; disruptive or abusive conduct is not.

We may require a Vendor to stop an activity, remove a product or leave the event where there is a reasonable and proportionate basis, including:

• serious safety concerns
• unlawful trading
• serious breach of these Terms
• threatening or abusive behaviour
• fraudulent activity
• prohibited products
• serious venue-rule breaches
• material undisclosed activities
• refusal to follow legitimate safety instructions

Where appropriate and reasonably practicable, we may first give the Vendor an opportunity to correct the issue.

Immediate action may be taken where necessary for safety, security or legal compliance.

Where a Vendor is legitimately removed because of their own serious breach of these Terms, unlawful conduct or serious misconduct, they will not ordinarily be entitled to a refund.

Where removal results from circumstances for which the Vendor is not responsible, we will consider an appropriate remedy according to the circumstances and applicable law.

You are responsible for taking reasonable care of your own:

• stock
• money
• payment equipment
• personal belongings
• displays
• business equipment

Do not leave valuable items unattended where avoidable.

The presence of venue or event security does not mean that Gatherstone Ltd assumes custody of your property.

Subject to applicable law, Gatherstone Ltd is not responsible for loss, theft or damage to Vendor stock, equipment or property unless caused by a breach of duty for which Gatherstone Ltd is legally responsible.

Vendors should arrange appropriate insurance for valuable stock or equipment where necessary.

You may be responsible for reasonable costs resulting from damage to:

the venue; furniture; equipment; fixtures; another Vendor's property; Organiser property

where the damage was caused by your act, omission, negligence or breach of these Terms and you are legally responsible for it.

We may provide reasonable evidence of any amount claimed.

You remain responsible for your own business operations.

This includes your:

• products
• services
• employees
• contractors
• assistants
• equipment
• legal compliance
• taxes
• insurance
• customer relationships

Participation in The Paranormal Festival does not make Gatherstone Ltd responsible for operating your business.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing excludes or limits liability for:

• death or personal injury caused by negligence where liability cannot lawfully be excluded
• fraud or fraudulent misrepresentation
• another liability that cannot legally be excluded or restricted

Subject to those protections and to the extent permitted by applicable law, Gatherstone Ltd will not be liable for:

loss of profit; loss of anticipated sales; loss of business opportunity; loss of goodwill; loss of anticipated savings; indirect or consequential loss

arising from the Vendor's participation in an event.

We may promote an event and seek to attract attendees, but we do not guarantee:

• a particular attendance figure
• footfall past your stand
• customer spending
• sales
• enquiries
• leads
• social-media exposure
• commercial success

Any attendance estimates, targets or expectations provided before an event are forecasts or planning information unless expressly guaranteed in writing.

You should make your own commercial assessment before booking.

Unless expressly agreed in writing, Vendor participation is not exclusive.

We may accept:

• multiple Vendors in similar categories
• competing businesses
• businesses selling similar products
• similar practitioners

We may nevertheless consider event balance when reviewing applications.

Acceptance as a Vendor means that you have been permitted to participate in the relevant event.

It does not mean that Gatherstone Ltd:

• certifies your products
• guarantees your services
• verifies every claim you make
• professionally accredits you
• endorses every opinion you express

You must not represent otherwise.

Vendors are independent businesses or participants.

Nothing in these Terms creates:

• employment
• agency
• partnership
• joint venture
• franchise
• representative authority

You have no authority to enter into contracts on behalf of Gatherstone Ltd unless expressly authorised in writing.

If you have a concern relating to your Vendor booking or event participation, please raise it with us as soon as reasonably possible.

Where an issue occurs during an event, raising it with the event team at the time may allow us to resolve it more effectively.

A complaint should include relevant information such as:

• business name
• contact name
• event
• booking reference where applicable
• nature of the issue
• relevant supporting information

We may make reasonable operational changes to an event where necessary.

These may include changes to:

• layouts
• room allocation
• setup arrangements
• trading times
• access procedures
• programme timings
• event facilities

We will not use this provision to make arbitrary changes that fundamentally alter the commercial arrangement without considering the impact on affected Vendors.

A particular event may require additional provisions because of its:

• venue
• location
• size
• activities
• licensing
• security arrangements
• historic character
• outdoor setting
• operating hours

Where additional Vendor requirements apply, they will be communicated where appropriate.

Some Paranormal Festival events may take place in historic, listed or unusual buildings.

Vendors must take particular care not to damage:

• historic surfaces
• walls
• flooring
• furniture
• fixtures
• architectural features

Venue-specific restrictions on fixings, equipment, loading, decoration or access must be followed.

A Vendor pass does not grant unrestricted access to the venue.

You must not enter:

backstage areas; staff-only rooms; plant areas; closed rooms; private offices; cellars; basements; tunnels; rooftops; historic areas closed to the event; other restricted areas

without express permission.

Where we provide genuinely confidential, non-public information in connection with an event, you must not disclose it without permission unless disclosure is required by law.

This may include:

• security arrangements
• private contact information
• access codes
• commercially sensitive planning information
• unreleased announcements expressly identified as confidential

Information already lawfully public is not confidential merely because it relates to the event.

We may occasionally ask Vendors not to publicly announce certain information until a specified time.

Where you have agreed to an embargo as part of your participation, you must respect it.

This may apply to information such as:

• venue announcements
• headline guests
• programme information
• partnerships
• other unreleased event details

We may update these general Vendor Terms for future bookings as The Paranormal Festival develops.

The version incorporated into your confirmed booking will ordinarily continue to govern that booking.

Publishing updated general Terms does not by itself retrospectively rewrite an existing confirmed agreement.

Any variation to an existing booking must be made in accordance with the contract and applicable law.

You may not transfer, sell or assign your Vendor space to another business without our prior approval.

This is because Vendor applications may be accepted based on the identity, activities and products of the applicant.

We may permit a transfer where appropriate.

Gatherstone Ltd may transfer relevant rights or obligations as part of a legitimate:

• corporate restructuring
• sale
• merger
• acquisition
• transfer of The Paranormal Festival business or relevant assets

Any transfer will be subject to applicable law and will not remove accrued contractual rights.

If a court or competent authority finds part of these Terms unlawful, invalid or unenforceable, that provision will apply only to the extent that it can lawfully do so.

The remaining Terms will continue to apply where legally possible.

If either party does not immediately enforce a right under these Terms, this does not necessarily mean that the right has been waived.

A waiver relating to one matter does not automatically apply to another matter.

These Terms, together with the documents and event-specific conditions expressly incorporated into the Vendor booking, constitute the agreement concerning the Vendor's participation.

Nothing in this section excludes liability for fraud or fraudulent misrepresentation.

Unless expressly stated otherwise, these Terms are between the Vendor and Gatherstone Ltd.

A person who is not a party to the agreement does not have a right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999, except where applicable law provides otherwise.

These Terms and Vendor agreements are governed by the laws of England and Wales.

We encourage Vendors to contact us first if a dispute arises so that we have an opportunity to resolve it.

Subject to any mandatory legal rules that apply, the courts of England and Wales will have jurisdiction in relation to disputes arising from a Vendor agreement.

For Vendor enquiries or questions about these Terms, contact:

Gatherstone Ltd
Operator of The Paranormal Festival
Company Number: 17465110
Registered in England and Wales
Registered Office: 66 Paul Street, London, EC2A 4NA, United Kingdom

Email: hello@gatherstone.co.uk

Before a Vendor booking is finalised, we may require the applicant to actively confirm that they have read and agree to these Terms.

An appropriate booking statement is:

I confirm that I have read and agree to The Paranormal Festival Vendor & Exhibitor Terms and Conditions and that the information provided in my application is accurate.

Where the booking is made online, we may record relevant information evidencing acceptance, such as the date and version of the Terms accepted.

Last updated: 17 September 2026

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